FAQ'S
Frequently Asked Questions
Shipping & Orders
Exchanges & Returns
Payments Privacy
Account Settings
Shopping Basics
Orders are typically processed and shipped within 10 business days. You will receive a confirmation email with tracking information once your order has been shipped.
At this time, we only offer shipping within India. We do not offer international shipping.
Yes, you will receive a tracking number via email once your order has been shipped. You can use this tracking number to track the status of your shipment online.
If your order is delayed or hasn't arrived within the estimated delivery time, please contact our customer service team at +91 63521 09065 for assistance.
Exchanges & Returns
We offer a 7-day return policy for eligible products. Please refer to our Returns & Exchanges page for detailed information on our return policy and eligibility criteria.
To initiate a return or exchange, please contact our customer service team at +91 63521 09065. We will provide you with instructions and a return authorization (RA) number.
We offer free returns and exchanges for eligible products within the specified return period. However, please note that original shipping fees are non-refundable.
Once we receive your returned item, it typically takes 8 business days to process your return and issue a refund or exchange. You will be notified via email once your return has been processed.
Accounts
While creating an account is not required to place an order, we recommend creating an account for a faster checkout process and to track your order history.
You can create an account by clicking on the "Sign Up" or "Create Account" link on our website. Follow the prompts to enter your information and create your account.
Yes, you can update your account information, including your shipping address and payment details, by logging into your account on our website and accessing the "My Account" section.
If you forgot your password, you can reset it by clicking on the "Forgot Password" link on the login page. You will receive an email with instructions on how to reset your password.